To our friends,
It is heartbreaking to see the suffering and uncertainty that the COVID-19 virus is causing all over the world. We must all take great care and exercise caution in everything we do. Our most important concern is the health and safety of our customers and our team members.
To do our part in minimizing the spread of the virus and to protect our customers and team members, our retail stores throughout North America and Europe are currently closed. We will reopen as soon as it is safe for our employees, guests, and the communities in which we serve.
While we will miss seeing each of you in person, our online stores will remain open and available at fossil.com and watchstation.com. For service and support, please contact us at firstname.lastname@example.org or (800) 449-3056.
To further safeguard our employees and customers outside of our store environment, we have increased sanitizing standards and added the ability for employees to work from home where possible. For roles that require employees to be on-site, we are practicing social distancing and modifying work schedules to reduce the density of employees in an area.
On behalf of our entire team, we thank you for your support. This is a challenging time for all of us and we will get through this together. Letâ€™s all protect and care for one another.
We’re all in this together.
Your safety is our priority.
The health of our guests and employees remains our top priority as we continue navigating the pandemic. To make sure we are doing our part to help slow the spread of COVID-19 and protect our employees and guests, we continue to follow the health and safety guidelines set by the CDC, WHO and local governments.
We are committed to:
Provide Health and Safety training for employees
Wearing masks, and encourage you to, also
Practicing social distancing to remain 6â€™ apart at all times
Limiting the volume of associates and guests at any given time
Enhanced cleaning and sanitization practices in accordance with guidelines
Offering contactless payment options
On behalf of our entire team, we thank you for your support and cannot wait to delight you with our product, story, and experience.
Stay safe and we hope to see you soon!