Fossil was recently recognized for its excellence by Newsweekâ€™s ranking of Americaâ€™s Best Customer Service 2019. Specifically, Fossil ranked second in the Fashion Jewelry & Accessories Retailer category, a powerful affirmation that our hard work is paying off. Globally, we strive to consistently delight every guest that enters a storeâ€”to uncover their needs, give them time and space to explore, act as their style guide, and engage them in warm, meaningful interaction.
Fossil was recently recognized for its excellence by Newsweekâ€™s ranking of Americaâ€™s Best Customer Service 2020, in the Fashion Jewelry & Accessories Retailer category. A powerful affirmation that our commitment to the guest experience stands out to those that we serve.
â€œIt’s an honor to be recognized by Newsweek, as we strive to provide products that are fashionable and innovative in an environment that is open to all. The level of personalization that is available in our interactive store experience is as unique as each of the guests we serve, and I thank all of our employees for their commitment to making this happen.”Matt Tressler, SVP Global Retail, Fossil Group